Privacy Policy

We collect Personal Data directly from you, automatically when you interact with our Website, and, in certain circumstances, from third parties. For example, we collect Personal Data when you:

• Browse or visit the Website
• Create an account or otherwise register to use our services
• Purchase products or services, place an order, or request a quotation
• Contact us, including through customer support, online inquiries and forms, email, telephone, or social media
• Subscribe to newsletters or other marketing communications
• Interact with forums, comments, or other interactive features of the Website (where applicable)
• Voluntarily provide information to us (e.g., by completing surveys, participating in promotions or events, or submitting feedback)
• Use connected devices, applications, or other services that interact with or are linked to the Website

We may also collect Personal Data automatically through cookies, similar technologies, and server logs when you use the Website, as further described in Section 4 (Cookies and Similar Technologies).

When you create an account on our Website or Apps, purchase and/or activate a product or device, use or connect to our services, contact us (including through social media), participate in surveys or promotions, or otherwise interact with us, we may collect Personal Data about you.

We collect only the Personal Data that is necessary for the purposes described in this Privacy Policy and in accordance with applicable law. Below is a summary:

(*) The legal bases identified above apply where required under applicable data protection laws, including the GDPR. If you are in a jurisdiction that does not require identification of a legal basis for processing, this column may not apply to you.

We also process Personal Data to detect and prevent fraud, maintain the security of our Website and services, conduct internal analytics, comply with legal obligations, establish or defend legal claims, and enforce our agreements. Where we request location information, we will do so only where required for the relevant functionality or to support our services and, where required by law, with your consent.

We process your Personal Data only where we have a valid legal basis to do so, including where processing is necessary to perform a contract with you, protect your vital interests or those of other persons, comply with legal obligations, pursue our legitimate interests where your interests, rights, and freedoms do not override those interests, or where you have provided your consent.

We may use Personal Data for the following purposes:

• To provide, operate, and maintain our Website, including its functionality, analyze performance, fix errors, and improve the usability and effectiveness of our products and services.
• To process and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
• To send, from time to time, important notices, such as communications about purchases and changes to our terms, conditions, and policies.
• To display interest-based ads for features, products, and services that might be of interest to you, based on your consent.
• To create statistical information and learn about the preferences of Users and general trends relating to the Website and services provided.
• To detect, prevent, investigate, and address fraud, security incidents, unauthorized activities, and other misuse of the Website or services.
• To comply with legal obligations, enforce our agreements, protect our rights, and establish, exercise, or defend legal claims.

We use cookies and similar technologies (such as pixels, web beacons, local storage, and similar technologies) to operate, secure, maintain, and improve the Website and our services, to analyze usage, and, where applicable, to personalize content and advertising. When you visit the Website, our servers send a cookie to your computer. Standing alone, cookies do not personally identify you; they merely recognize your web browser. Unless you choose to identify yourself, you remain anonymous to us. We use both session-based and persistent cookies. Session cookies exist only during a single session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. Your choice: you may change your cookie settings at any time, but please note that if you disable your web browser's ability to accept cookies, you will still be able to navigate our Website, though some features of the services may not work. For more information about the cookies we use, including their purposes and how you can manage your preferences, see our cookie policy, available at https://www.deliverz.ai/cookie-policy.

We may share Personal Data with our affiliated companies, service providers who act on our behalf, our partners, or others, only to the extent necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by applicable law. Further, we do not share Personal Data with third parties for their own direct marketing purposes without your consent.

• Service Providers. We may share Personal Data with our contracted third-party service providers (such as cloud vendors, advertisers, partners, billing service providers, companies that provide analytics and processing activities, messaging services, etc.) so that these service providers can provide services on our behalf. These service providers are authorized to process Personal Data only as necessary to provide the requested services to us and in accordance with our instructions.
• Affiliates. To facilitate operations, help us improve the content of the Website, and provide you with the requested services, we may transfer the collected Personal Data to our affiliates worldwide, provided that the receiving entity complies with this Privacy Policy.
• Business Transfers. If we are involved in a merger, acquisition, financing, due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transfer of all or part of our business or assets to another provider, your Personal Data may be transferred to a successor or affiliate as part of that transaction, along with other assets.
• Official Authorities. We may need to disclose your Personal Data in response to lawful requests by public authorities or law enforcement officials, including to meet national security or law enforcement requirements, to protect our rights, property, or safety, or those of our users or others, or to investigate or prevent fraud, security, or technical issues. We cooperate with government and law enforcement officials to enforce and comply with the law.
• Other Disclosures with Your Consent. We may ask whether you would like us to share your Personal Data with other unaffiliated third parties that are not described elsewhere in this Privacy Policy.

Storage. Your Personal Data is stored on servers located in ____ and may be processed in other jurisdictions as described in Section 7 (International Transfers of Personal Data).

Security. We implement appropriate technical, organizational, and administrative safeguards designed to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized access, disclosure, or misuse. While we strive to protect your Personal Data using commercially reasonable security measures, no method of transmission over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of your Personal Data, and you provide such information at your own risk. You are responsible for maintaining the confidentiality of your user IDs and passwords, and for taking appropriate measures to secure the devices and networks you use to access our Website and services.

Retention of your Personal Data. We retain Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required or permitted by applicable law. After those purposes have been fulfilled, after we confirm your deletion or cancellation request (where applicable), or after we discontinue the relevant products or services, we will stop retaining your Personal Data and delete or anonymize it, unless continued retention is required or permitted under applicable law, including applicable European Union, United States, or other jurisdictional regulations, laws, or other provisions to which we are subject.

Your Personal Data may be transferred to, stored by, or accessed by our affiliated companies, service providers, and other recipients located in countries outside your jurisdiction, for the purposes described in this Privacy Policy and in connection with your use of our Website, products, and services. To the extent that we transfer Personal Data outside your jurisdiction, we shall do so in accordance with applicable data protection laws. Where required by law, we will implement appropriate safeguards to ensure that your Personal Data receives an adequate level of protection. For example, where we transfer your Personal Data from the EU to a country or region that has not been recognized by the European Commission as providing an adequate level of data protection, we may rely on the European Commission's standard contractual clauses or other lawful transfer mechanisms, obtain your consent where required, or implement additional technical and organizational safeguards, such as encryption or anonymization, as appropriate.

If you would like to obtain further information regarding the safeguards we use for international transfers, including a copy of the applicable Standard Contractual Clauses (where relevant), please contact us as detailed in Section 12 below.

Access from Israel:the European Commission has recognized Israel as providing an adequate level of protection for Personal Data under its adequacy decision. Further information is available on the European Commission's website.

If you would like to receive information regarding the categories of recipients with whom we share your Personal Data, please submit your request by contacting us as detailed in Section 12 below.

Depending on your jurisdiction and subject to applicable legal limitations and exemptions, you may have some or all of the following rights with respect to your Personal Data:

Rights under GDPR:

If you are in the EU, the United Kingdom, or Switzerland, you may have the following rights under applicable data protection laws, including under GDPR (where applicable):

• Right of access: you have the right to request confirmation as to whether we process your Personal Data and, where applicable, to access such Personal Data and related information in accordance with the GDPR.
• Right to rectification: you have the right to request that inaccurate or incomplete Personal Data about you be corrected or updated without undue delay.
• Right to erasure: you have the right to request the deletion of your Personal Data in certain circumstances, such as where such data is no longer necessary for the purposes for which it was collected or where processing is based on consent that has been withdrawn.
• Right to restriction of processing: you have the right to request that we restrict the processing of your Personal Data in certain situations, for example, while we verify the accuracy of such data or assess an objection request.
• Right to data portability: you have the right to receive certain Personal Data that you have provided to us in a structured, commonly used, and machine-readable format, and to request that such data be transmitted to another controller where technically feasible.
• Right to object: you have the right to object to the processing of your Personal Data based on our legitimate interests, subject to applicable legal grounds.
• Right related to automated processing: you have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you.
• Right to withdraw consent: where we process your Personal Data based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to lodge a complaint: you have the right to lodge a complaint with a competent data protection authority if you believe that the processing of your Personal Data infringes the GDPR.

Rights under CCPA/CPRA:

If you are a California resident, you may have the following rights under the California Consumer Privacy Act of 2018 (the "CCPA"), as amended by the California Privacy Rights Act (the "CPRA"), subject to applicable exemptions and limitations that apply to you or your Personal Data:

• Right to know: you have the right to request that we disclose the categories and specific pieces of Personal Data collected, the categories of sources, the purposes, and the categories of third parties with whom the information is shared.
• Right to delete: you have the right to request deletion of the Personal Data we collected from you, unless the CCPA/CPRA recognizes an exemption.
• Right to correct: you have the right to request correction of your inaccurate Personal Data held by us.
• Right to opt out of sale or sharing: you have the right to opt out of the sale or sharing of your Personal Data, as those terms are defined under the CCPA/CPRA.
• Right to limit use and disclosure of sensitive Personal Data: you have the right to limit the use and disclosure of your sensitive Personal Data to purposes permitted by applicable law.
• Right to non-discrimination: you have the right not to receive discriminatory treatment for exercising your rights under the CCPA/CPRA.

We do not currently sell your Personal Data as "sale" is defined under applicable Nevada and California law, nor do we "share" your Personal Data as that term is defined under California law.

You can exercise your rights by contacting us at info@deliverz.ai. Subject to applicable law, we will make every reasonable effort to honor your request promptly or inform you if we require further information in order to fulfill your request. When processing your request, we may ask you for additional information to confirm your identity and for security purposes before disclosing the requested Personal Data to you. We reserve the right to charge a fee where permitted by law, for instance, if your request is manifestly unfounded or excessive.

In the event that your request would adversely affect the rights and freedoms of others (for example, if it would affect the duty of confidentiality we owe to others), or if we are legally entitled to handle your request in a different way than you requested, we will address your request to the maximum extent possible, all in accordance with applicable law.

Our Website and services are not directed to, and are not intended for use by, children under 18 years of age (or the applicable minimum age in your jurisdiction). We do not knowingly collect Personal Data from children. If we become aware that we have collected Personal Data from a child in violation of applicable law, we will take reasonable steps to delete such Personal Data as soon as reasonably practicable. If you are a parent/guardian and believe that a child has provided us with Personal Data, please contact us immediately using the contact details provided in this Privacy Policy so that we can investigate and take appropriate action.

Certain information that you choose to make publicly available through the Website or our services, such as your profile information, username, posts, comments, reviews, or other user-generated content, where applicable, may be visible to other users or the public. Some of your activities on and through the Website or the services may also be public by default, including content you choose to post publicly on the Website or otherwise through the services. Please exercise caution when deciding to disclose Personal Data in public areas, as such information may be collected, copied, used, or disclosed by others.

Registered users may have some public information associated with their accounts. Unregistered users will not have this association, but information concerning their use of the Website or the services, such as pages visited, may be tracked anonymously through the use of cookies and similar technologies as described in this Privacy Policy. You may request the deletion of your account at any time by following the instructions available through the Website or by contacting us using the contact details provided in this Privacy Policy. Upon receipt of a valid request, we will delete or anonymize your Personal Data within a reasonable period of time, unless we are required or permitted to retain certain information to comply with applicable law, resolve disputes, enforce our agreements, protect our legitimate interests, or for other lawful business purposes. Please note that certain information may remain in our backup systems for a limited period before being permanently deleted, in accordance with our data retention practices.

Please also remember that if you choose to provide Personal Data through public features of the Website or the services, such information may be governed by the privacy settings of those features and may become publicly available. Individuals who access such information may use or disclose it without our knowledge or control, and search engines may index such information. We therefore encourage you to consider carefully whether to include any information you regard as private before submitting or making it public through the Website or the services.

Our Website may contain links to third-party websites, applications, services, or social media platforms that are not owned or controlled by us. We are not responsible for the privacy practices, content, or security of such third-party services. We encourage you to review their applicable privacy policies and terms of use before providing any Personal Data or otherwise interacting with such services.

If you have any questions, concerns, or complaints regarding this Privacy Policy, our privacy compliance, or our processing of your Personal Data, or if you wish to exercise any of your privacy rights, please contact us at info@deliverz.ai.

We will make reasonable efforts to respond to your inquiries as soon as reasonably practicable and, where applicable, within the time period required by applicable law.

We may update this Privacy Policy from time to time to reflect changes in our privacy practices, technologies, legal requirements, or other operational reasons. The "Last Updated" date at the top of this Privacy Policy indicates when changes were last made to it. Where required by applicable law, or where we make significant changes to this Privacy Policy, we will provide appropriate notice, such as by posting a notice on the Website and/or notifying you by email or through the services (where appropriate). Your continued use of the Website or the services following such changes and the effective date of the updated Privacy Policy constitutes your acknowledgment and acceptance of the updated Privacy Policy.